Privacy Policy

Introduction

Althea Artists ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to find, book, or provide cosmetic and paramedical tattoo services.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and profile details you provide when creating an account.
• Booking Information: Appointment dates, service selections, and communication between clients and artists.
• Payment Information: Payment details processed securely through Stripe. We do not store full card numbers on our servers.
• Health Information: Medical history and health disclosures provided through intake and consent forms. See our Health Data Policy for details.
• Usage Data: IP address, browser type, pages visited, and actions taken on the platform.
• Photos: Before/after photos uploaded by artists, subject to our three-tier consent system.

How We Use Your Information

• Facilitate bookings between clients and artists
• Process payments and deposits
• Manage consent forms and intake documents
• Enable verified reviews from completed appointments
• Improve the platform and user experience
• Send appointment confirmations and reminders
• Comply with legal and regulatory obligations

Data Sharing

We do not sell your personal information. We share data only with:

• Service Providers: Stripe (payments), Supabase (database hosting), and other infrastructure providers necessary to operate the platform.
• Artists/Clients: Relevant booking and contact information is shared between parties for scheduled appointments.
• Legal Requirements: When required by law, regulation, or legal process.

Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Consent forms and health data are retained according to applicable healthcare record retention requirements. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for photo usage at any time
• Export your data in a portable format

To exercise these rights, contact us at hello@altheaartists.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the platform constitutes acceptance of the updated policy.